tandemSuncoast
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SOP

SOP Assistant

Liveinternal

Private assistant for internal policy, onboarding, and time-card questions. Cites the versioned SOP library.

v4DeepSeek Flash·4 sources·0 tools·Edited 3d ago by Priya Raman
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Attached knowledge

Only approved, workspace-scoped sources are retrievable by this agent.

Source library
SourceStatusChunksFreshnessBinding
suncoastservers.com42 pages · sitemap crawl · daily refreshReady612Refreshed 3h agoworkspace
Pricing & plans 2026.pdf18 pages · OCR not requiredReady94Uploaded Nov 2workspace
Provisioning FAQEdited by Maya · 41 Q&A pairsReady41Edited 5h agoworkspace
Support answer correctionsReviewed Q&A · 87 entriesReady87Edited yesterdayrestricted
Help center import312 articles · 68% embeddedIndexing248Started 4m agoworkspace
Retrieval settings

Applied at query time. Changes are versioned with the agent.

Knowledge coverage
Questions with a grounded answer94%
Sources refreshed in last 7 days83%
Questions escalated to a human22%
25 conversations had no approved answer this week. Review them in source gaps.
Most cited
1

suncoastservers.com

88%
2

Pricing & plans 2026.pdf

71%
3

Provisioning FAQ

54%
4

Support answer corrections

37%

1 source needs attention

Help center import is still indexing (68%). The agent will not cite incomplete chunks.

Agent fetch is filtered by workspace and source permission before retrieval.

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