tandemSuncoast
MC

Workspace settings

Profile, defaults, and the guardrails that apply to every agent and report in this workspace.

Workspace profile

Shown to teammates and on delivered reports.

SS

Workspace logo

PNG or SVG · at least 128×128

tandem.app/w/

Used to brief internal agents. Public agents never see this description.

Report windows and schedules resolve in this timezone.

Agent defaults

Defaults for new agents. Each agent can override these in its own settings.

35%
Precise · cites sourcesFlexible · more natural

Require citations for factual claims

Block unsupported answers before send

Allow public agents to run reports

Off by default for customer-facing agents

Summarize every handoff

Writes a summary back to Chatwoot

Auto-label unresolved conversations

Adds a knowledge-gap label

Notifications

Weekly workspace digest

Monday 08:00 · to admins

Report delivery failures

Immediate · to owner and #ops

Knowledge indexing failures

Immediate · to builders

Usage threshold alerts

At 80% and 95% of plan

Danger zone

Transfer ownership

Another admin must accept the transfer.

Delete workspace

Removes agents, reports, knowledge, and history. Irreversible after 30 days.

Plan

Active

Growth

$349 per month · renews Dec 1, 2026

Seats14 / 20
Messages38,420 / 60,000
Billing & usage

Workspace health

Chatwoot connected

All agents have a fallback

2 of 3 destinations verified

Backups current

Review integrations

Only owners can change this page

Admins can manage agents and reports, but workspace identity, ownership, and deletion are owner-only.

Search Tandem

Search pages, agents, and actions