Integrations
Connect conversations, data, and delivery. Chatwoot stays the canonical inbox for human support.
Chatwoot is your source of truth Connected
Tandem does not replace the human inbox. It drafts, resolves, and hands off — then writes the outcome back to Chatwoot with labels and a summary. 6 inboxes are mapped.
Canonical shared inbox for human support and conversation history.
2 accounts · 6 inboxes mapped
Customer chat and private operations report delivery.
2 bots · 4 destinations
Guild chat, slash commands, and team report channels.
3 servers · 8 channels
Outbound scheduled reports to verified recipients.
Verified domain · 6 recipients
Signed outbound events for escalations, reports, and failures.
1 endpoint · 3 failed deliveries
CRM contact and deal context for internal agents.
Connector available · not configured
Sync SOP pages and product documentation into knowledge.
Connector available · not configured
Channel boundary policy
Public agents only respond in mapped channels. Internal reports require verified membership or authorized destination bindings.
Tokens and webhooks are encrypted in the workspace secret vault. Webhook payloads are signed with HMAC-SHA256.
Delivery audit log
Team revenue
Telegram @suncoast_ops
New inquiry summary
Discord #leads
Conversation closed
Chatwoot Sales Inbox