Versions
Each publish snapshots the prompt, retrieval, tools, and source bindings. Existing conversations keep their original version.
| Version | Status | Author | Published | Changes | Conversations | |
|---|---|---|---|---|---|---|
v13 | draft | Maya Chen | Today, 08:24 | Prompt clarity, pricing source refresh, citation required | — | |
v12 live | live | Maya Chen | Today, 06:02 | Added managed migration guide · tightened escalation rules | 214 | |
v11 | archived | Daniel Okafor | Nov 8, 15:41 | Help center import returned; fallback copy update | 812 | |
v10 | archived | Maya Chen | Nov 4, 09:18 | Pricing PDF refreshed; model temperature 0.4 → 0.2 | 932 | |
v9 | archived | Priya Raman | Oct 29, 11:02 | Initial production promotion | 1408 |
Draft v13 changes
System promptTightened the fallback rule and removed a conflicting tone instruction.
KnowledgeRefreshed Pricing & plans 2026 (p.4) · added the managed migration guide.
RetrievalRelevance floor raised 0.68 → 0.72 · top chunks 10 → 8.
ToolsOrder lookup remains disabled until identity assertion is configured.
ChannelsNo binding changes.
How versioning works
Publishing creates an immutable snapshot; drafts remain editable.
Conversations record the exact version that answered them.
Rollback never rewrites historical transcripts.
A version cannot be deleted while conversations reference it.
Publishing needs review
Your role can edit drafts but not publish. Ask an admin to review the diff.