Hosted chat

A support desk that shows its work.

This is the customer-facing surface of a Tandem agent. Every factual answer links to the passage it came from, and anything uncertain is handed to a person in Chatwoot with the full transcript.

Answers from your sources

No model improvisation. Citations are validated before send.

One inbox, no new tool

Human replies and AI replies land in the same Chatwoot thread.

Handoff with context

Escalations arrive with a summary, the evidence used, and the customer.

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SOP

SOP Assistant

AI assistant · replies instantly

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Hi — I'm SOP Assistant. I can help with plans, migrations, remote support, and account setup. I'll cite what I use, and I'll bring in a person the moment I'm not certain.

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Demo conversation with mock data. In production this widget is served from your own domain and scoped to one agent.